Privacy policy
This page describes only what the site does today. If anything changes, we update it first.
Updated: October 3, 2026
Who is responsible
TRONCOSO JEWELRY & REPAIR LLC, 350 Essex St, Ste 3, Lawrence, MA 01840. For any question about your data, email info@troncosojewelryrepair.com or call (978) 327-3863.
What this site does not do
There are no user accounts, online purchases or payments on this site. The site does not use cookies.
WhatsApp links
The “Send us a photo” buttons are links that open WhatsApp with a message already written. The message is sent only when you send it from WhatsApp; opening the link sends nothing, and you decide whether to send it and to whom. Anything you send on WhatsApp is handled by WhatsApp under its own privacy policy; this site does not receive or store that message. The shop's WhatsApp number is to be confirmed.
The form
The request form (“I'd rather use the form”) is a test for now: it does not send or store your details, photos or videos. When you press “Send request” you only see a notice on your screen. Before it is connected, this policy will be updated to explain what is stored, where and for how long.
The 3D preview
The name ring is drawn in your browser. The name you type to see it is not sent to any server; if you decide to order, the message is put together for WhatsApp and you send it yourself.
Phone and email
If you call or email, we use what you tell us only to handle your inquiry.
Analytics
We use Cloudflare Web Analytics, which does not use cookies or identify people. It counts visits in aggregate (for example page views, country and browser type) so we know which parts of the site are useful.
Hosting and security
The site is served through Cloudflare. Like any web server, it may log technical connection data (such as the IP address) to deliver the pages and protect the site.
Your accessibility preferences
If you use the accessibility options (larger text, high contrast, reduce motion, underline links), they are saved only in your browser's local storage and are not sent to anyone. You can clear them with “Reset”.
Contact
For questions or requests about this policy: info@troncosojewelryrepair.com.